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  • Writer's pictureDurham & Durham is the fastest option to get IRS help

It’s peak demand for IRS phone lines as we’re amidst the 2024 filing season. IRS encourages taxpayers to visit and use online self-help tools to get answers quickly to avoid phone delays. Taxpayers can visit 24 hours a day. has a variety of information available to help taxpayers. Also, with an IRS online account taxpayers have access to latest information about their federal tax account.

With an IRS online account taxpayers can:

  • Get virtual assistance for balance due and payment-related questions.

  • View balance, payment history and create a payment plan.

  • Make a payment and schedule or cancel future payments.

  • Manage their communication preferences.

  • Access their tax records, including their Adjusted Gross Income, from their most recently filed tax return.

  • Validate and save bank accounts.

For the fastest processing taxpayers should eFile their tax returns and choose direct deposit or auto withdrawal.

Tools to help Taxpayers:

  • Where’s My Refund tool has the most up-to-date information available about a taxpayer’s refund status and can check for their personalized refund date.

  • Tax Withholding Estimator allows taxpayers to estimate the federal income tax they want their employer to withhold from their paycheck.  Along with protecting against having too little tax withheld and prevent an unexpected tax bill or penalty at tax time

IRS states, “Taxes must be paid as you earn or receive income during the year, either through withholding or estimated tax payments. If the amount of income tax withheld from your salary or pension is not enough, or if you receive income such as interest, dividends, alimony, self-employment income, capital gains, prizes and awards, you may have to make estimated tax payments.”

IRS states, “Errors and omissions slow down tax processing, including refund times… Before filing your return, make sure it's correct and complete, because you are responsible for all of the information entered on your return.”

The following checklist may help you avoid common errors:

  • Provide your and your dependents legal name, correct social security numbers, and current mailing address.

  • Provide names and numbers exactly as they appear on each person's social security card.

  • Choose the correct filing status.

  • Provide all of your income on the correct lines.

  • Determine if you're taking the standard deduction.

  • Have tax forms from each of your employers and or any source of income. Such as W2s and any 1099s.

  • Always double-check your routing and account numbers for your financial institution.

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